September 4, 2020

CAPA APAC Summit 2020: Global Travel Insights & Search Data

This week, Gavin Harris, our Commercial Director of Strategic Partnerships, spoke at CAPA’s virtual Australia Pacific Aviation Summit, which focused on recovery, resilience and reconnection. 

Gavin shared the latest search and booking data from Skyscanner, as well as how traveller sentiment has evolved through the pandemic, to provide a picture of how people are thinking about travel right now. 

A cornerstone in CAPA’s global Summit series, the event, which took place on 2 September, was a platform for some of aviation and travel’s most esteemed thought leaders to talk about the industry’s road to recovery. These included the Group CEO
of Qantas, the Group CEO of Qatar Airways, the CEO of Virgin Australia and the Chief Commercial and Customer Officer of Air New Zealand. 


Gavin also shared insights from our weekly pulse survey of approximately 10,000 travellers across 19 markets. Over the last six months, Skyscanner has used a combination of behavioural data, surveys and qualitative interviews to understand the mindset of travellers as the pandemic progresses. 

When asked if they think it's safe to travel internationally right now, few people agreed:

  • 25% in EMEA
  • 17% in AMER
  • 8% in APAC

Far more people believe it'll be safe to travel internationally in six months or more:

  • 43% in EMEA
  • 47% in AMER
  • 61% in APAC

People are most optimistic about domestic travel. On a global level, 42% think it's safe to travel now, while 22% believe it'll be safe to do so in six months.

In Australia, these numbers are even lower. Only 11% of people think it's safe to travel internationally right now, with 60% saying it'll be safe in six months or more. And just 25% think it's safe to travel domestically at the moment, with 48% believing it'll be safe in one to six months, and 20% believing it'll be safe after that.

Gavin ends his keynote on a call for continued industry collaboration to help speed recovery and solve the travel industry’s most pressing challenges.