July 27, 2018

Avianca becomes the first airline in the Americas to integrate with Skyscanner through NDC

Skyscanner is delighted to announce that Avianca has joined our unique Direct Booking platform.

The pioneering integration, powered by Amadeus Altéa NDC, makes Avianca one of the first airlines in North or South America to sell directly within the Skyscanner marketplace using IATA’s New Distribution Capability (NDC). This solution will power Avianca's retail future by providing a single source of offers for travellers whether direct, via Skyscanner direct booking or from more traditional referral models. With the initial roll out completed, Avianca inventory can now be booked directly within Skyscanner by customers in United Kingdom, United States and Spain, with additional markets to be deployed later.

The revolutionary Direct Booking platform, gives Avianca a unique opportunity to showcase their brand and upsell products to increase ancillary sales and mobile conversion. Already, partners involved are reporting a 40% uplift in booking conversion, 20% uplift in average booking value and 50% uplift in mobile bookings.

Melany Cornejo, Avianca´s Director of Distribution, says: “Avianca is proud to be the first airline in Latin America that integrates with Skyscanner to provide an exceptional experience to its customers through the best technology available in the airline industry. We are committed to continue working along with industry partners to increase the NDC distribution coverage in these markets and connect our customers with Latin America”.

Skyscanner was the first travel marketplace with the capacity to display and sell directly through the NDC connectors, building this into our Direct Booking platform. Skyscanner has since gone on to lead the field when it comes to IATA’s NDC initiative, having been the first aggregator to achieve Level 3 certification status.  

‘’We are very excited that Avianca Airlines has trusted Skyscanner and Amadeus, as the leaders in the market, to begin the transformation of airline distribution in the Americas region. Skyscanner’s powerful Direct Booking capability gives our airline partners the   ability to increase conversion rates, showcase their up-sell fares and increase their ancillaries’ sales.  In addition, all these benefits come with a fully branded Avianca Airlines flow and checkout within the Skyscanner marketplace. Our Direct Booking flow also significantly enhances the experience of our travellers, who can complete their booking with as little friction as possible specially in the web-mobile and app environment’’ Jhon Ruiz, Senior Commercial Manager Latin America, Skyscanner.

Interested to learn more? Check out Direct Booking