The Knowledge Hub:
Trends, news & views
Welcome to our knowledge sharing hub. Discover the latest industry-leading insights, case studies, COVID-19 and traveller sentiment trends, and hot-off-the-press product news.
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Hitting new peaks: How we helped London City Airport spark a 139% surge in winter travel demand.
Background
Winter travel campaigns traditionally involve predictable visuals of snowy landscapes or sun-kissed beaches, presented at peak booking periods. But when London City Airport partnered with Skyscanner Ads, we saw an opportunity to rewrite the rules. By combining precise audience insights with innovative storytelling and smart creative, we didn’t just follow the seasonal travel calendar; we reshaped it entirely.
London City Airport set out with a clear goal: inspire travellers to dream of winter escapes and book their trips through LCY. The campaign aimed to put a spotlight on winter routes, targeting UK travellers ready to take action. Instead of simply promoting destinations, we crafted a campaign that made each getaway feel reachable, immediate, and packed with possibilities. The goal was not only to increase destination visibility but to position LCY as the ideal gateway for hassle-free winter escapes.
Meet Booking Panel ads: A new way to win the final click and drive direct bookings
In digital advertising, timing isn’t just important, it’s everything. And in travel, where customer journeys are dense with comparison, tabs, and distractions, showing up at the right moment can be the difference between a missed opportunity and a confirmed booking.
That’s why Skyscanner have launched Booking Panel Ads: a mobile-first ad format designed to convert travellers at their highest intent. It gives your brand exclusive, premium visibility, not while they’re browsing, but when they’re ready to click ‘book’. This isn’t just about impressions. It’s about owning the moment that drives direct bookings. Whether you’re looking to shift Share of Voice, grow route-level visibility, or highlight your brand's benefits, Booking Panel Ads deliver the impact where it matters most. They’re built for performance, designed to differentiate, and ready to help your brand stand out for more than just price.
How to optimise ad copy to increase attention and clicks
In a world where clicks are currency and attention is earned, your ad copy can make or break campaign performance. Even in price-led travel searches, copy matters. Travellers don’t just click on the cheapest fare – they click on the ad that feels most relevant and compelling to them.
At Skyscanner, our Ads team has had a front-row seat to what works (and what doesn’t) in markets all over the globe. We’ve tested, tweaked and geeked out over countless campaigns, and one thing’s crystal clear: if you’re not experimenting with your copy, you’re leaving performance on the tarmac.
While you have instincts about what’ll land, the travel space shifts fast, and what performed well one month might fall flat the next. That’s why testing isn’t just a nice-to-have – it’s essential to allow the audience to show you what works, backing up your creative instincts with solid, real-world results.
The right words, delivered the right way, can do a lot more than rack up clicks. They can nudge someone toward booking that dream trip. So if you’re ready to take your ads from “maybe later” to “booked it”, here’s a guide to make experimentation your not-so-secret weapon.